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Customer account 👩🏼‍💻

How do I create my customer account?

Good news: from your first purchase on our site, you will automatically receive an email to validate the creation of your customer account. During your future purchases, your information will be pre-filled and you will accumulate points through our l

How do I delete my customer account?

You can’t (yet!) delete your account yourself. Please feel free to contact our team at the following address if you would like us to do it for you: [email protected] (not “.com”)

I can't access my account

Our site sometimes encounters small bugs... 🙈 But you don't need to log in to order, you just need to enter your contact details (and especially the same email address - because it is the one linked to your customer account) at the time of payment.

How do I change my password?

You can change your password at any time, from your account. Please feel free to contact our team at the following address if you encounter any difficulties: [email protected] (not “.com”)

How do I change the email address associated with my account?

You can’t (yet!) change the email address associated with your account yourself. Feel free to contact our team at the following address if you’d like us to do it for you: [email protected] (not “.com”). Warning: unfortunately we can’t merge two a